Resolving an "Account Already Exists" Error

If you receive the error An account already exists for this email address when creating a new account in the Applicant Portal, an account is already registered to your email. 

Follow the steps below to regain access.

1. Click here on the error message to go to the login page.
2. Log in using one of the following options:
   • Enter your credentials to log in directly.
   • Click Forgot your password? to reset your password.
3. If you need additional help, submit a ticket through the Support Portal or email support@amplifund.zendesk.com.

Tip: Add no-reply@gotomygrants.com to your email contacts to ensure you receive automated emails from the platform.