How To Clear Your Browser and DNS Cache

This article shows you how to clear your browser cache and local DNS cache, then reopen Euna Grants, when the page doesn’t load correctly or shows outdated information.

Prerequisites: You must be able to change settings in your browser and run commands on your computer.

Clear your browser cache

Choose the instructions for your browser.

Chrome or Edge

1. Open Settings, then select Privacy and security.
2. Select Clear browsing data.
3. Select Cached images and files, set the time range to All time, and click Clear data.

Firefox

1. Open Settings, then select Privacy & Security.
2. Under Cookies and Site Data, click Clear Data.
3. Check Cached Web Content, then click Clear.

Safari

1. Open Safari, then select Settings (or Preferences).
2. Select Advanced, then turn on Show features for web developers if it isn’t already on.
3. From the Develop menu, select Empty Caches.

Flush your local DNS cache

Choose the instructions for your operating system.

Windows

1. Open Command Prompt.
2. Run the following command: ipconfig /flushdns

Mac

1. Open Terminal.
2. Run the following command. You’ll be asked for your computer password. sudo dscacheutil -flushcache; sudo killall -HUP mDNSResponder

Restart your browser and try again

1. Close your browser completely, then reopen it.
2. Go to Euna Grants directly rather than from a saved bookmark or autofill entry.

Note: If Euna Grants still doesn’t load correctly, restart your computer and try again. If the problem continues, contact the Euna Grants support team and include your browser name and a description of what you see.